IT Professionals May Not Be Reaching Their Full Potential

October 1, 2018

Today’s IT professional faces a number of different pressures and challenges: a rapidly shifting labor market, keeping pace with technical skills changes and adapting to new business models.

As a result, they are not always getting the professional recognition they deserve – and may not be making the most of their skills, as a result.

A new economy, a new way of working

 
IT professionals wearing glasses working on laptops in modern office.

The emergence of the digital economy has given rise to burgeoning numbers of independent workers. In the US, just over a third of the workforce are now freelancers according to Future Working: The Rise Of European’s Independent Professionals. In Europe, they make up 25% of those delivering professional services broadly and are the fastest growing group in the EU labour market. But while independent IT Professionals increasingly deliver technology services, most small and mid-market Customers do not want to recruit and train their own teams, preferring instead to delegate that responsibility to an IT Reseller.

Yet this strategy is only successful when Resellers recruit, train and retain enough of the right people with enough of the right skills. Customers have no visibility into who an IT Reseller employs and because of profitability challenges, Resellers today spend a bare minimum on training and professional development – and IT Vendors only require minimums in terms of certification.

IT professionals’ value goes beyond technical skills

 
It professional with tablet smiling on phone outside

Whether as independents or employees, IT Professionals face the critical challenge of demonstrating their value. That value is principally defined by an IT Reseller as the achieved day rate and utilization. These take no real account of the Reseller’s ability to premium-price an IT Professional’s labor based on specific skill sets, project track record, or domain expertise. Certifications are important but only a partial proxy, and do not by themselves paint a full picture of individual contribution or potential. Consequently, IT Professionals find it difficult to frame the value they bring to the Reseller they work for.

In the end, the IT Professional struggles to realize their full economic and professional potential.

This content originally appeared on CloudSpeed.

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