Microsoft Dynamics 365 for Sales

Microsoft Dynamics 365 for Sales

Build business by building customer relationships

Dynamics 365 for Sales is a CRM product, helping businesses of all sizes create stronger customer relationships.

Find service providers

Companies that offer support for Dynamics 365 for Sales

Netherlands

Prodware

12
Professionals
Netherlands

QBS Group

9
Professionals
Netherlands

e-office

33
Professionals
Netherlands

I4-YOU Business Solutions B.V.

10
Professionals
Netherlands

Tempero Software B.V.

4
Professionals
Netherlands

Wortell

64
Professionals
Netherlands

ABC E BUSINESS B.V.

17
Professionals
Netherlands

ShareValue B.V.

17
Professionals
More service providers

Everything about Dynamics 365 for Sales

What is Dynamics 365 for Sales?

Microsoft Dynamics 365 for Sales, formerly known as Dynamics CRM, is Microsoft’s premier cloud-based CRM and is used by companies of all sizes to automate key business processes. Businesses are enabled to build strong relationships with their customers, take actions based on insights and close sales faster. Use Dynamics 365 for Sales to keep track of accounts and contacts, nurture sales from lead to order, and create sales collateral. It also facilitates the creation of marketing lists and campaigns, and even follow service cases associated with specific accounts or opportunities. Dynamics 365 for Sales continuously records and maintains information on sales opportunities, provides data analysis and enables reactionary customer service. It also dovetails seamlessly with Outlook and Office 365.

 

Show more

Available across all devices

Dynamics 365 for sales is available in three different varieties:

The Dynamics 365 Sales Hub app is built on the Unified Interface framework, which uses responsive web design to provide a flawless experience on any screen size, device, or orientation. The sales Hub app is optimized to work on mobile devices as well as desktops beginning with Dynamics 365 for Customer Engagement apps version 9.0.2.

Starting in April 2019, the Sales app (web client) ceased to be offered with new Dynamics 365 for Sales subscriptions. Those who use the Sales app, which is designed for the legacy web client and is optimized for the desktop for use in sales situations, will receive a notification to prompt an update to the United Interface version.

The Sales Professional app is similar to the Sales Hub app, but the entities included in the Sales Professional app are a subset of the entities included in the Sales Enterprise.

 

Dynamics for Sales: the good and the bad

Customers like the fact that Dynamics 365 for Sales offers a single source for all lead, opportunity, and customer information, bringing all their data together. The selection of pre-built integrations and the software’s custom integration capabilities are also considered to be big positives.

However, because Dynamics 365 for Sales is focused on sales needs, a marketing solution is required for features like marketing automation. Finally, because the app does offer so many features, the learning curve can be tough.

Customers are divided when it came to the user interface. Microsoft users find it familiar and intuitive, while those unfamiliar with Microsoft products think it takes some time to adjust. Depending on their comfort with technology, some customers appreciate the flexibility of Microsoft CRM’s customization and configuration capabilities while others caution that an expert should be consulted when implementing custom features.

 

Microsoft Dynamics for Sales pricing

Beginning October 1, 2019, users will be able to purchase Customer Engagement modules on an à la carte basis. A base license price of $95 per user per month will be charged, and for another $20 per user per month. Any apps beyond those two would be charged an additional $20 per user per month.

 

How to use Dynamics 365 for Sales

Find – Understand which customers are likely to convert. 

Build – Develop effective relationships with customers.

Sell – Use insights to drive sales performance and increase revenue.

 

 

Show less

How to select an agency that offers this service

1. Discover

Search by product or company to find relevant IT experts.

2. Compare

Evaluate different service providers based on your requirements.

3. Connect

Connect with IT experts through Dynasource - it’s free & we don’t take a service fee.